You will find information on how we process your personal data in the Privacy Policy described below.

1. We recommend that you read, if you have not already done so, our general terms and conditions of use which also contain important information on how we manage your personal data and on the protection and security systems

2. For more information on our privacy policy, you can contact us at the email address or by writing to our registered office: Antonella Di Mauro, Via delle piagge 2351a - 55100 Lucca (Italy).

3. In case of registration on the portal, you must carefully guard and keep confidential the identifiers received in order to prevent unauthorized third parties from accessing You will therefore be responsible for any use made by unauthorized third parties of your username and password as well as for any damage caused to ECLECTICO and / or to third parties, due to failure to comply with the above. You undertake to notify us immediately and in any case in writing of any unauthorized use of your identifiers by third parties and you will hold us harmless from any and all damage resulting from such abuse.

4. The ECLECTICO trademark, as well as all the figurative and non-figurative trademarks, images and illustrations on the website are and remain the exclusive property of Antonella Di Mauro.

5. Applicable law and protection of rights These general terms and conditions of sale are governed by Italian law and in particular by the Italian legislative decree of 6 September 2005, n ° 206 on distance contracts and by the Italian legislative decree of 9 April 2003, n ° 70 for aspects relating to trade. electronic. Pursuant to Articles 140 and 141 of the Consumer Code, you have the right to act to protect your interests through a consumer association or to promote an out-of-court settlement attempt for the resolution of any disputes. Alternatively, you have the right to promote an ordinary judgment for the resolution of disputes arising from the interpretation, execution and validity of these General Conditions. ALTERNATIVE DISPUTE RESOLUTION (ADR) / ONLINE DISPUTE RESOLUTION If you have submitted a complaint to us that we have not been able to resolve together, remember that the online consumer dispute resolution service has been established by law! Since January 9, 2016 there has been an online platform where you can find the list of bodies you can contact to open an online dispute resolution procedure. Find all the information at the following address According to article 49 paragraph 1 letter V of Legislative Decree 6 September 2005 n. 206 (Consumer Code) the customer who intends to resolve a dispute arising with the merchant can make use of the Joint Conciliation procedure. The Procedure can be initiated if the consumer, after having lodged a complaint with the company, has not received a response or has received a response that he does not consider satisfactory within thirty days. The customer who decides to make use of the Joint Conciliation procedure is obliged to send the application to the address: or to the fax number: 02/87181126. For more information, see the website: Pursuant to art. 14 of Regulation 524/2013, the user is informed that in the event of a dispute, he or she may submit a complaint via the ODR platform of the European Union which can be reached at the following link The ODR platform constitutes an access point for users who wish to resolve disputes arising from online sales or service contracts out of court.

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